How to use conversation history to sell more

Published on October 25, 2026

Keeping conversations lets you see which questions appear most.

It also shows which answers lead to a sale.

And when the client usually returns.

With that, service improves and the sale becomes clearer.

The retention period is chosen in the account.

1 month is included.

The other periods are add-ons.

Nothing here promises a result.

What changes is the reading of what already happened.